Complaint

Would you like to cancel your order?

If your package has not yet been used, we can issue a refund.

To do so, please provide us with your order number so that we can process your request quickly.

* Required field

Identity

Last Name

First Name

Street

Zip Code

City

Country

Phone Number

E-mail

I am a customer of this ski area

Yes

Date of purchase

Place of purchase

Number of ski pass or number of the order

Nombre de forfaits concernés

1er carte support

2ème carte support

3ème carte support

4ème carte support

5ème carte support

6ème carte support

7ème carte support

8ème carte support

9ème carte support

10ème carte support

Date of the event

Complaint

Proof (proof of purchase, of your problem)

Please note that a proof of purchase might be needed later to process your request

I wish to receive information and promotional offers from Solegets.

As a customer of Solegets, you may receive newsletters and promotional offers from Solegets. If you do not wish to receive them, please tick this box.

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. Unless you notify your objection, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Solegets. These data are processed by the communication department of Solegets and any service provider authorised by Solegets. These data will be stored for 3 years from the end of your relationship with Solegets or your last contact with Solegets. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: info@solegets.com

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. If you have given your explicit approval by tickig the box above, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Solegets. These data are processed by the communication department of Solegets and any service provider authorised by Solegets. These data will be stored for 3 years from the end of your relationship with Solegets or your last contact with Solegets. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: info@solegets.com